EA_Mako
Community Manager
3 years agoRe: why cant I log into apex?
Hey @smoggball,
If you've gone through these steps to reset your password but are still being prompted to complete another password reset, it sounds like the wrong account password may have been reset.
If you're unsure of any other emails to try or no longer have access, I would definitely contact support directly so they can take a look at the account with you, thanks!