Forum Discussion

Re: [WORKAROUND] Apex won't get past "continue" screen on PC/XB/PS (intro loop)

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Gtx 1050
Enter RAM memory size in GB 8gb
What is your gamertag/PSN ID/EA Account name? Stupidbossman
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Razor9k
Are you using any software with an overlay? Yes
If yes, can you list them here? Duscord
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Entering the match
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) 16.04.2021.20.02
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? It kicked ne out to the main menu saying that it failed to obtain the origin tojen despite me playung on steam and wont let me load back in or exit the game by any means other than task manager abd even restarting the game doesnt fix the nonstop loading to try and get back in
What should be happening instead? It should finish loading and let me back in never again complaining about an origin token
Steps: How can we find the bug ourselves? Probably just by queuing into matches