Forum Discussion

gloomyearthling's avatar
gloomyearthling
6 years ago
Solved

Really Bad Connectivity Issues For Apex Legends On PS4

My game has been lagging incredibly badly for the past two-months -- I've done just about everything to try and fix the lag. I've restarted my PlayStation when the lag happens, disconnect my PS4 from...
TeamsonicYT's avatar
TeamsonicYT
6 years ago

I have this same issue on my PS4 but I have only packet loss and it has been happening for 2 weeks I just want to play the game I have tried every method this is the only game that I have connection problems I even let my friend use my account on his PS4 and it works fine please help fix this issue.

jrob462's avatar
jrob462
6 years ago

Same here. I have a bad latency lag numerous times a match since season 4. I never had it before and don't have it with other games. My connection is about 20mbs and I never have anything downloading or streaming while playing. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey there, 

    Thanks for the updates on this. 

    If you're still running into this same issue after trying all the steps that were recommended in this thread, could you try running a UO Trace? That's a test that will give us a detailed look at the connection between your device and the servers, so if there's something happening in between we should be able to spot it. 

    To run the test you would need access to a PC on the same network as your console. If you do, check out the EA Help website for more info on how to run it. Once you have the results please send them to me in a direct message. 

    Thanks again. 

    /Kent

    • YoungKidJv's avatar
      YoungKidJv
      4 years ago

      I have 86 mbps and use cable i have no problems but somehow every now and then i get kicked, error cloud, i then get back in and get penalty for leave how is this possible?!

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        4 years ago

        Hey all,


        Since this is an older thread that was inactive for a couple years I am going to lock it to prevent necro-posting. 

        If you need some help with a similar issue please feel free to create a new thread, and we can take a look. Thanks! 

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,899 PostsLatest Activity: 27 minutes ago