Forum Discussion

4 years ago

Regarding EA app crash while trying to use a VPN

In my region its hard to find matches in battlefield 2042 so I used VPN everytime I played , which gave me a stable connection also and now you have launched EA App which crashes or doesn't launch w...

EzyHawk

Hero

3 years ago

@twilightkeyMe? I use VPN more or less 24/7 and i have had 0 issues nor crashes with ea app. Sounds like it might be an issue related to your VPN provider/their software, could be time to change provide?

Edit:
Just tried.
Did the following with my VPN up and running.

Launched EA App.
Logged in to the EA App.
Downloaded a game on the EA App.
Launched a game.

Had 0 crasches, 0 errors, and 0 issues.

So with this said,
The issue might be with your VPN Providers software, servers and service.

iamfifa20player

3 years ago

Which VPN Servide you are using?

EzyHawk
Hero
3 years ago
@iamfifa20player I'm using Mullvad and i even tried with ivpn and had no issues. Are you using a "unknown" brand or a famous?
Have you tried hooking the vpn up using WireGuard, OpenVPN Or by adding a VPN connection profile on your windows? (Settings > Network & Internet > VPN > Add a VPN connection
- iamfifa20player
  3 years ago
  I am using CyberGhost VPN. It adds VPN connection on windows automatically.
  - SebasEscobar10
    3 years ago
    Having the same exact problem, I've been using the same VPN service without a problem for a long time. I contacted CyberGhost VPN and they said it was not their app that was broken...