Relaunching the Game will not allow me to connect back to the server
Hello
I'm encountering one of the weirdest issues I have ever seen trying to play a video game.
I will describe the problem as it happens.
- Launch my PC from a cold boot, launch origin and launch Apex Legends, play the game no problem
- I quit the game (to take a break or whatever) now after relaunching the game on the same PC boot, when I come to the 'Click to Continue' Screen I am greeted with an infinite loading screen
The message reads:
[RETRIEVING MATCHMAKING LIST]
[NO SERVERS FOUND]
rinse and repeat.
once this happens... I MUST restart my PC but it will only have around 50-60% success rate the game will connect again
I have tried an absolute laundry list of things to try and get the game to work.
So far I have tried:
- COMPLETELY uninstalling Apex Legends and clearing Locally Stored Save Data
- COMPLETELY uninstalling Origin and clearing the Origin Cache
- COMPLETELY uninstalling my Nvidia Drivers and updating them to the latest WHQL Release
- Tried Switching to a different data Center inside the game
- Running the Game and Origin as administrator
- Using CMD to Renew/Release my current IP settings
- Using CMD to flush the DNS Resolver Cache
- Forwarding ALL the UDP/TCP ports listed in the Port Forwarding Guide Here
- Completely Resetting my router to factory defaults and enabling UPnP, (also trying with a Static IP address didn't help)
- Disabling my Firewall entirely
- Completely Disabling my Antivirus
- Using UOTrace to check If there is a failed Hop or Packet Loss to EA servers (there is none)
- Ensuring I am on a Wired Ethernet Connection
Nothing...the issue still persists.
I have sent a Sysinfo32, DXDiag and a UO Trace report to EA Support, nothing they said resolved it.
- This issue only started happening a few days ago and as mentioned there is a low success rate that it will connect when I restart.
- Of the almost 150+ Games installed on my computer this is the ONLY online game that is doing this. Every other multiplayer game works without a hitch
- I have googled furiously and have not found a single other post detailing this issue, it only comes up with issues people had when the actual Apex servers were down
- I have completely lost my sanity. someone please save me
