Forum Discussion

Rising Novice

Re: How to get help with Apex Legends account bans and suspensions

Hello EA Support Team and Community Managers,

I would like to check the current status of my case #255841399.

It has been over a month since I opened this case, and I haven't received any updates yet.

Could a Community Manager please look into this and help me get an update on the current status of my case?

I would also like to know how much longer I should expect to wait for an update or resolution.

I understand that these processes can take time, but I would really appreciate some information regarding the progress of my case.

Thank you for your time and assistance.

kanademaster
Rising Novice
8 hours ago
Unfortunately, even though I've also been waiting for two months with no news, and this wait time is completely unexpected, the only thing you can do right now is wait. Also, make sure not to update or refresh your case, because doing so will reset your place in the queue.