Retrieved my account but I still can't play
My account was compromised and banned last month, but I managed to recover it and get it unbanned with the help of an EA advisor. However, when I tried logging in to play, it said that I needed to li...
Forum Discussion
any idea how I can fix the linking issue?
EA_Pythia
Community Manager
Community ManagerYou can unlink platform accounts from your EA account through the customer portal. If the account was only recently linked, it might say that there's a six-month waiting time to relink the account again - in that case, I would recommend contacting Support again and explaining your situation. They might be able to help you relink the Steam account to your EA account.
If you cannot create a case because the contact option is greyed out, please try a different browser or device to see if it will work then. Let me know if you have further issues with the contact option.
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