Forum Discussion

qtYami's avatar
7 years ago
Solved

RGB Fusion Software Triggering Anti-Cheat

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Ryzen 5 2600 Geforce GTX 950
Enter RAM memory size in GB DDR4 16GB
What is your gamertag/PSN ID/EA Account name? qtYami
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Lobby
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Running the game
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? None
When did this happen? (dd.mm.yy hh:mm) Constant
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Anti-Cheat being triggered by GIGABYTE's RGB Fusion Software. Causes the game to crash when loading into the lobby, or crashes with attempting to launch a game; training or otherwise.
What should be happening instead? Anti-Cheat should not be triggered by RGB controlling software. (I don't know if any other RGB software causes issues, other than RGB Fusion.)
Steps: How can we find the bug ourselves? If you also have this issue, only solution I've found is to open task manager, and force-close every RGB fusion instance.

This needs to be fixed ASAP; as it's quite a hassle to seamlessly enjoy Apex Legends when it crashes near instantly every time the game is loaded with RGB Fusion on, while no other games I've found detect the RGB software as malicious. 

I've already submitted a ticket along with this post, but still posting it here anyway.

  • "only solution I've found is to open task manager, and force-close every RGB fusion instance"

    Exactly this. Easycheat recognises it as running outside of Windows, and thus blocks you from logging in

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