Forum Discussion

Not applicable

5 years ago

Solved

Season 8 Crashing - Engine Error

So I updated the game for season 8, and since then, I have been unable to play. I have already repaired the files through Origin multiple times, and now, as soon as I get to the main screen (after loading in), it crashes and pops up with an error.

This error specifically. Repairing the files again does nothing and I have already rebooted my desktop once after doing the repairs.

EA_Illium
5 years ago
@AmBunMustRun Wanted to confirm if the reinstallation helped? Is the game installed on the same drive as windows or a secondary one?

4 Replies

EA_Illium
EA Staff (Retired)
5 years ago
@AmBunMustRun To confirm do you have anything else running such as an anti-virus or other anti-cheat programs.
AmBunMustRun
Not applicable
5 years ago
No, I do not. I uninstalled the game and have been letting it download again just in case (it has helped before but I'm not sure if it will work this time).
EA_Illium
EA Staff (Retired)
5 years ago
@AmBunMustRun Wanted to confirm if the reinstallation helped? Is the game installed on the same drive as windows or a secondary one?
Slayking-Lu
Not applicable
5 years ago
I have an engine error when playing Apex. I have removed the game and reinstalled it. I also did the repair and it still crashes with the following error:
[392.999] Unknown file version (audio\ship\general_stream.mstr)
Can you please provide a solution?
Thanks