Seer Crashing The Game

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 4070
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? NupeKeem
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. i dont remember
Are you using any software with an overlay? Yes
If yes, can you list them here? Crosshair V2
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? NewCaster
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In-game
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing. Shooting. Engaging the enemy
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 4
When did this happen? (dd.mm.yy hh:mm) 25/06/2024
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? The game crash. EngineError windows popup
What should be happening instead? Not crash.
Steps: How can we find the bug ourselves? I'm not sure what is causing the issue.

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I havent playing Apex in 4-5 weeks. Decided to play today and almost everyone 4-5 games, I would get this error screen and my game would crash. 

I do not have DX12 enable when this happens. Will update if I find more information 

I can confirm exact same issue and error with this in my error code: seer/common_01.raw_hdr and then later in the text, common_script_19

I get the same error trying to play as Seer

@Azurebat That's referring to a cosmetic item Seer has equipped on their banner card. Some of the errors I saw were "seer/legendary_02", "seer/epic_v23_gala01", "seer/epic_v23voidsinister01", and "seer/epic_v22_magicgoth01".

The gala one is from the 4th picture, which is reffering to the "Moth to the Spotlight" banner card. (gcard means its the banner frame / banner background), while magicgoth is from the 3rd picture, and its the green ghost background that my random teammate has equipped on the right of the screenshot. As for the legendary one, it has to be the second legendary that was released when Seer was dropped as it says 02, while the last one is from this current battle pass, as there wasn't any void backgrounds for Seer until this season.

For you, you said you saw "common_01" and "common_script_19". The 01 should be Seer's default skin, as for the script, no clue what its referring to, maybe an animation or a holospray.

@Simbachippie Any instance of Seer's banner card, from what I can tell will crash the game. It happens when selecting Seer, looting a Seer deathbox, and I'm guessing when he pops up on the banner frames around the map as I've crashed just by shooting at a Valkyrie and then running away, (first screenshot), or running away from an Octane, (sixth screenshot).

@EA_Mari That's awesome that its getting fixed. Thanks for letting us know!

Is there an ETA on this fix?? I get kicked every single day for something that shouldnt be a difficult bug to resolve. EA just needs to disable Seer until bug is fixed, i get kicked every 3 games and Apex is unplayable

Yes i have done it multiple days. Literally just crashed again. Whatever going to spend time on Spider-Man instead at this point. Apex is always bugging for me through EAs launcher.