Apex Legends – Infinite Matchmaking ("Pre-processing team member") on PS5
Hi, I'm on PlayStation 5and I'm experiencing the known "Party member pre-loading / pre-processing". Symptoms: - Every time I launch the game, I can play EXACTLY ONE match normally. - As soon as the match ends and I return to the lobby, the matchmaking status gets stuck infinitely on "Pre-processing team member...". - Returning to the title screen or restarting the game fixes it temporarily, but again only for 1 match before breaking again after returning to the lobby. Help please..[PS5] Game freezes frequently
Since October, almost every session I play the game on PS5, during a game, I've been experiencing constant freezing every 2 minutes. It happens in ways of: A. ping increases up to ~1000ms and stays there, game frozen, tens of seconds later back to normal; B. loss goes up to 0/100, sometimes turns into db 100%, later back to normal; C. everything at the same time all numbers flickering. When it doesn't happen, the game plays just fine, but it comes with no signs of "this'll be a laggy match" whatsoever. It is really really disruptive and frustrating. It behaves so weirdly and in an observable but incomprehensible pattern that I find it hard to believe it's not the game's fault. I've rebooted every device imaginable, I've reinstalled the game, my PS5 system is up to date, I've waited until after the seasonal update but the issue still exists. For context, I use UU game booster as I live in China so it's the only way I can connect, but every time the lag happens, the booster shows no fluctuations in my network, and I never experience anything similar on my other devices. Also, when it's freezing a big one, the game crashes completely from time to time. Or when I reboot the game during match (to try solving the freezing), it crashes sometimes when I relaunch the game. I really hope someone can see this long nagging and help me through the situation. I want to play this game badly but it just won't let me.Freezing and extremely low fps in final circles
I'm having this problem where in the final couple circles my entire game drops my frames to less than 10fps and it only goes away once I restart the game. Has anyone had this problem or know of a solution? I've tried toggling every video setting in the game and none of it has worked. This ONLY happens in the final 2 circles and will keep happening afterward if I don't restart or stop the game from steam and reconnect to the game.Apex Legends Currency Showing -9999
Hello EA Support, I am experiencing a serious issue with Apex Legends on PC (Steam). The following problems occur when I launch the game: All in-game currencies display -9999 instead of their actual values. The Store, Challenges, Battle Pass, and other menu sections cannot be opened. The lobby experiences severe stuttering and lag, especially when the white loading animation appears around the currency section. Matchmaking starts normally, and the READY button changes to UNREADY, but the game gets stuck on the loading screen and never enters a match. I experience the same issue when playing solo, so it does not appear to be related to my party. Troubleshooting steps I have already tried: Verified the integrity of Apex Legends game files through Steam. Reinstalled Apex Legends. Reinstalled EA Anti-Cheat. Cleared DNS cache using ipconfig /flushdns. Reset Winsock using netsh winsock reset. Restarted my PC and Steam. Changed Data Centers, including Singapore. Tested my internet connection. My ping is stable, with 0% packet loss. Tested without a party. Unfortunately, none of these steps resolved the issue. Additional Information: Platform: PC (Steam) Operating System: Windows 11 Game Installation Drive: E: Data Center: Singapore Internet Provider: MyRepublic EA Account: I have never changed or unlinked my EA account from Steam. Purchase History: I have never purchased Apex Coins or other in-game currency. I suspect this may be related to an account synchronization issue or an Apex Legends server-side problem. Could you please investigate my account and help resolve this issue? Thank you for your assistance.High Ping and Packet Loss in Some Ranked Matches Only (PC)
I'm experiencing high ping and packet loss in some Apex Legends Ranked matches on PC. Has anyone experienced something similar or found a reliable workaround? ■ Setup • Windows PC • Wired Ethernet connection • Not using Wi-Fi ■ Symptoms • Sometimes it happens once every few matches; other times, it happens in several consecutive matches. • When a match is affected, the lag persists throughout the match rather than occurring as a brief spike. • Sometimes my teammates also experience lag, but sometimes they do not. • Other Ranked matches work normally. • So far, I have not experienced the same issue in the Unranked matches I checked. ■ In-game performance display Affected Ranked match: • Ping: approximately 330 ms • Packet loss: 12 / 0 • FPS: approximately 165 Normal Ranked match: • Ping: approximately 12 ms • Packet loss: 0 / 0 Normal Unranked match: • Ping: approximately 14 ms • Packet loss: 0 / 0 ■ Troubleshooting observations While an affected match was running, I ran separate ping tests: • Default gateway: mostly below 1 ms • An unrelated external destination: mostly 3–5 ms Neither test showed timeouts in the recorded samples. Windows Resource Monitor showed the same main outbound destination in two affected Ranked matches. A normal Ranked match showed a different main outbound destination. However, I have not confirmed whether these addresses belong to the actual match servers, relays, or other services. I also understand that ICMP ping tests do not directly measure the game's traffic. ■ Questions 1. Has anyone else experienced a mix of normal Ranked matches and matches with high ping and packet loss lasting for the entire match? 2. Is there a recommended way to distinguish a routing or destination-specific issue from a game/server-side issue? 3. After an affected match ends, is there anything worth trying before queuing again? For example, has fully restarting the game helped anyone? 4. What logs would EA need to investigate this, and what is the recommended way to collect them? I am not assuming that my ISP, EA, or a particular server is responsible. I would appreciate any troubleshooting advice or similar experiences. Thank you.Stupid screen freeze
Can we fix this broken game! I que for ranked then get hit with a frozen screen so I patiently sit there for 10 minutes and nothing. So then I give up and close the game then re open it to get hit with “cannot reconnect to forfeited match” and it gives me a useless and stupid que penalty and ON TOP OF THAT I LOSE 162 ON RANKED FOR NO F***IN REASON. Fix this game istg as if ranking up wasn’t hard enough with the terrible matchup of teammates.Apex Legends crashes shortly after entering the lobby with no error message
Hello, I have been experiencing random crashes in Apex Legends. The game often crashes shortly after I enter the lobby. There is no error message or error code; the game simply closes by itself. The crash does not happen every time. Sometimes I can play normally, but even when I can finish a match, the game may crash when I return to the lobby without queuing for another match. I also noticed that reinstalling Apex temporarily fixed the problem. After reinstalling, I was able to play normally for about a full day, but the crashes eventually came back. I have tried the following troubleshooting steps: Verified the game files Deleted the Apex cache Completely reinstalled Apex Legends Updated and changed my AMD GPU driver versions Updated/changed the AMD Software version Disabled the MSI Afterburner overlay Added Apex Legends and Easy Anti-Cheat to the Windows Defender Firewall allowed list Tried launching Apex through both Steam and the EA app Checked Windows Event Viewer, but I could not find any useful crash information The crash happens regardless of whether I launch the game through Steam or the EA app. My PC specifications are: CPU: AMD Ryzen 5 7600 GPU: AMD Radeon RX 7800 XT RAM: 32 GB OS: Windows 11 I would really appreciate it if someone could help me identify what might be causing these crashes. Since there is no error message and the game sometimes works normally, it has been difficult to determine what is causing the problem. Thank you.
The code leaf and net
Recently ive been battling with constant code leaf and code net crashes which is more frustrating if i dont alt+f4 i cant rejoin the match and i lose ranked points because of that my internet speeds are very good and i am connected to internet does anyone have a fix for this issue. thank you in advance
