Currency not loading and shop not working
Publishing this post the second time, cuz it didn’t solve for almost a week. This post was translated (don’t wanna print it twice) On April 5, after I knocked out the heirloom, I discovered that the tabs "legend locker", "passes", "trials", "shop" were unavailable. Currencies are also loaded endlessly. This usually happens when logging into the game, it can last 3-5 seconds, but this is not the case. I logged into my brother's account, everything works there, I think it can resolve itself, postponed the problem, logged in after a day and a half, nothing works again. I wrote to support about 5 times. Unfortunately, the consultants did not give me any good advice, but only suggested that I restart the console, restart the Internet, and the like. One of the consultants said that he had sent a report on my problem further and my problem would be solved. I also asked about compensation (will the containers be given for the Apryze tests if I do not have time to pass it, or maybe they will give me an additional time to complete the task), I was told that there would be no compensation. Battlespace tasks are also unavailable (no levels are awarded). I moved to a new level, where I was supposed to get an apex pack, but I didn't get a pack, and it's unclear whether there will be compensation. Patches were released on April 7 and 8, but the problem has not been resolved. I found a person with the same problem as me on the forum, but I didn't find a solution in the post. I looked through it, realized that the problem was rare, and as a result, I realized that it was not worth waiting for a solution soon. I tend to think that the problem is with specific accounts, perhaps a problem with receiving, exchanging data, or something else. The bottom line is that it's been almost a week, and I can't fully enjoy the game, complete tasks, and earn rewards! I logged in from my computer, but nothing works (I play on PlayStation 5 myself). I am writing this post to inform the developers about the problem and to call for its timely resolution and compensation in the event that rewards are missed through no fault of the players. I attach screenshots of a store that is not working, the inability to view and complete tasks, and screens in the lobby from two different devices.37Views2likes3Commentswest 2 servers are terrible
i used to play on Oregon servers living in Oregon avg 35-40 ping no lag after the aws "changes" every game every game mode 100+ with prediction error and every other symbol unplayable lag and no reg even contacted my ISP and speeds and ping are perfect on my end. PLEASE ANY UPDATES WOULD BE GREAT13Views1like0CommentsApex account bug
On April 2nd my account encountered a very serious bug that limits my access to only the ready up tab. The currency’s are flashing non-stop. I can’t access the store. I can’t change any skins or badges/trackers. I can’t change any of my heirlooms that I’ve spent a lot of money on. My battle pass has been stuck on level 26 for DAYS now it won’t level up. I can only play the game. My stats are tracking though which makes me think it’s some sort of main menu ui bug. Please help if you can.13Views0likes1CommentApex Legends Crashes Every 3-5 Matches
My Apex Legends crashes without any error messages or popups every few matches. I have a PC running Windows 11 (Alienware) and play through Steam What I have tried thus far: 1) Restarting my PC 2) Reinstalling apex legend 3) Updating my graphics drivers, Windows OS 4) Running the game with NVIDIA Debug Mode 5) Adjusting graphics settings down (even though my machine can handle max specs) 6) Stress test found no issues with PC One thing I noticed was that in the past when I launched the game using DirectX11 it would work perfectly fine, but with DirectX12 it would crash like I described above. This is odd because my machine is totally DirectX12 compatible (I verified). With the latest Apex update, where they have removed DirectX11 compatibility, I have no workaround and these crashes every few matches persist. This is so incredibly frustrating. I reached out to EA customer support and chatted with a representative - I was told to try a clean boot of my PC, but that was it. I was told that if the problem persists after trying a clean boot to simply post on this forum and to wait for a mod to address the issue. Apex needs to fix this ASAP - the game is barely playable!Apex Legends 100% CPU usage
Started playing recently after taking a break, game was running just fine with some frame drops and freezing that last for a bit (1-3 seconds). After some time game started freezing more often in-game as well as in lobby, i have never had this issue when i was playing S22 and previous seasons on DX11. Task Manager shows System ( ntoskrnl.exe ) process using 30% of CPU while running the game potentially being caused by the Anti-Cheat, COM Surrogate process sometimes also takes 30% of CPU but quickly drops back to 0-1%. Following 4 screenshots: 2->4: Task Manager apexrtss: RTSS screenshot while in-game My CPU: Intel Core i5-7400 4 Cores 4 Threads 3.0 GHz Other people also experiencing the same issue have a Core i5 4 Core 4 Thread CPU, if you also experience this issue please specify your CPU in the replies. Really hope this issue will be resolved quickly.162Views1like2CommentsGame is a stuttery mess
Recently got a Rx570 4gb To play Apex but the game is a stuttery mess. It even stutters in the lobby, My pc meets the minimum requirements. The CPU is always at 100% while playing Apex and everything else is closed. Totally Unplayable. Also my Apex is on a SSD MY Specs: i3-7100 8gb DDR4 2400MHZ RAM Rx 570 4GbApex legends game low fps
Hello my issue with the game is that i load into my game till it says proccesing and compiling shaders my fps is normal how they should be when i go in lobby game drops down to 15-20fps. nvidia control panel shows that apex is using my integrated gpu not dedicated. so i assume this is the problem i have changed apex exe file to use dedicated gpu but it doesnt. i have redownloaded game like 6 times windows updates and even reset my pc to factory settings nothing helps.12Views0likes0CommentsApex Legends Mixtape is unplayable on switch
So I am playing the switch version, which is probably a mistake and the game mode is literally unplayable since the game freezes and hard crashes constantly leaving me with a unfair abandon penalty. If I get banned because of my hardware then that is wild. I really wish Respawn and Iron Galaxy would figure this problem out before my entire account gets screwed over because of my hardware. I love this game but the switch version is getting on my last nerve.11Views0likes0Comments