Forum Discussion

Alahadi's avatar
Alahadi
7 years ago

SERVER ERROR when buying skin with Apex coins. SCAM?

I tried to buy the skin "Angel City Pacer" for Pathfinder. It said I need to add 1800 Apex coins to purchase it so I bought 2150 Apex coins. When I try to buy this skin I only get "SERVER ERROR" and ...
Alahadi's avatar
Alahadi
7 years ago

Still nothing about this

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
7 years ago

Hi all, when exactly did you try to make this purchase? Do you still see Pathfinder's Angel City Pacer skin on the store page? Do you have the option for the Valentine's skins?

My guess is that your local store page didn't update when the skin rotated out, or the option to buy directly wasn't correctly removed from the skin page. 

As well as the info above, can I check your region, and if everyone affected by this is on PC?

  • Alahadi's avatar
    Alahadi
    7 years ago
    It's on pc. The valentine skins has taken it's spot in the store now. EU.

    I do not remember exactly when I first tried but it has been many days.

    I tried to purchase it directly on the legend.

    I guess this means we will not be able to get this skin anymore as it has been rotated out? Only bought this Apex coins as the game told me to buy Apex coins if I want to unlock this skin for Pathfinder. I been in contact with support four times and I was never told that the skin has been rotated out, they said that I just need to wait for it to be resolved and after that I would get this skin. That the game studio was aware and working on a fix.

    I had all the contact with support sent to my email if you want to see for yourself.

    Thank you for the reply
    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      7 years ago

      Hi, thanks for getting back so quickly. There's no need for the ticket info, I can check that on my end. 

      I suspect this is rotated out for now and the direct purchase *should* have been removed from the Armory, but I want to look into it before i can confirm. 

      Thank you again for the info provided. 

      • Alahadi's avatar
        Alahadi
        7 years ago
        Does this mean everyone who tried to buy this skin this way will not be allowed to get it?

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