Forum Discussion

clutch_ali's avatar
clutch_ali
4 years ago

Server shutting down

Playing on xbox series x and every time I try to load up it keeps saying server shutting down - internal server error. I tried playing on another account and it works fine. Idk if what's going on.
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @clutch_ali, 

Which datacenter are you connecting to? Have you tried switching to any others at the title screen to test and see if that makes any difference? 

  • clutch_ali's avatar
    clutch_ali
    4 years ago

    I've tried multiple datacenters and none work

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      4 years ago

      @clutch_ali 

      Got it, thanks!

      Can we try a few things to see if we can help stop this from happening? A good place to start off would be with the basic connectivity steps from the EA Help website. If you're still running into the same issues after that please let me know. Thanks again. 

      • 355blazer's avatar
        355blazer
        4 years ago

        I'm having the same issue. All other multi-player games are working. I have also Un-installed and reinstalled the game, still getting "Server shutting down-Internal server error" 

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