Forum Discussion

4 years ago

Solved

since season 9 started I have had horrible packet loss and can only play arenas

Since Season 9 started I have had constant packet loss to the point where trios is unplayable. I can play Arenas for some reason with little or no issue. I have tried everything and can´t seem to m...

EzyHawk
4 years ago
Hello and thanks for reaching out, could you please answer the following info:
Internet speed
What OS / Build do you run?
All drivers updated?
Any 3rd party software running like Anti-virus, discord etc?
Do you or any other member in the household watch youtube, streams or downloading while playing?
Have you tried to repair the game or clear game cache, Read this to know how: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Have you tried using a public DNS to see if this resolve the issue?

Anthro-vera

4 years ago

Hi! Thanks for the tips. It was my ISP and now the issue seems resolved. I live in Ecuador so the closest server is South Carolina. On a good day I can get 60 ping. Any chance of EA putting a server in Mexico or Northern South America?