Forum Discussion

3 years ago

Solved

So I’m now permanently banned on Apex and EA games.

So I want to lay it all out on the table for anybody who is reading this, I know nobody can help me on this form, but I would like opinions. I am going to provide all of the information that I have p...

EA_Mako
3 years ago
Hey @clutchyyhd,

I do see you mentioned you're aware that no one on the forums can make any changes to the account here.

That is certainly the case, so while I understand you'd want to have some other people weigh in on the matter, I'm afraid this is not an issue that can be addressed or changed on the forums.

Any further discussion of this would need to be sent up through our Terms of Service team via an appeal. If they've already completed multiple appeals and declined to remove the ban, I'm afraid that would be final and not something we're able to change either, as you noted.

I would definitely make sure you are the only one with access to your account via these security steps as necessary, as we don't allow accounts to be shared in part to help prevent situations like this one.

As this is not something we're able to address, speak to further, or provide any additional details or information regarding, I'll be locking the thread down here.

EA_Mako

Community Manager

3 years ago

Hey @clutchyyhd,

I do see you mentioned you're aware that no one on the forums can make any changes to the account here.

That is certainly the case, so while I understand you'd want to have some other people weigh in on the matter, I'm afraid this is not an issue that can be addressed or changed on the forums.

Any further discussion of this would need to be sent up through our Terms of Service team via an appeal. If they've already completed multiple appeals and declined to remove the ban, I'm afraid that would be final and not something we're able to change either, as you noted.

I would definitely make sure you are the only one with access to your account via these security steps as necessary, as we don't allow accounts to be shared in part to help prevent situations like this one.

As this is not something we're able to address, speak to further, or provide any additional details or information regarding, I'll be locking the thread down here.