Forum Discussion

4 years ago

Solved

Solved Apex freeze/not responding entering the lobby

Situation: apex legend freeze/not responding after clicked continue button at title scene. Happened both at steam/origin. Tried: Update cpu/gpu drivers, reinstall windows, reinstall gpu drivers wit...

G3tS1tOn
4 years ago
I solved the problem by turn down the clock speed of the RTX 3080, basically apex need a better solution when it comes to the overclock part. Because only high-end GPU card will consider doing overclocking and apex is not functioning with that.

EA_Illium

EA Staff (Retired)

4 years ago

Hey @G3tS1tOn Wanted to confirm if you still running into this? If so would it be possible to share a DxDiag?

G3tS1tOn
4 years ago
Yes.
DxDiag.txt109 KB
- EA_Illium
  EA Staff (Retired)
  4 years ago
  Hi @G3tS1tOn Can you try System File Checker tool then verify you have the latest updates after.
  
  If it continues crashing at the same point to confirm do you have anything else running on the PC, or several items plugged into the PC?
  - G3tS1tOn
    4 years ago
    I solved the problem by turn down the clock speed of the RTX 3080, basically apex need a better solution when it comes to the overclock part. Because only high-end GPU card will consider doing overclocking and apex is not functioning with that.