Forum Discussion

5 years ago

Solved

Sound stops mid game apex legends

Hi recently on apex legends when I play a match the sound stops and I can only hear when I'm inflicting damage to someone but all other sounds disappear tried to repair the game nothing uninstalled both apex and origin and deleted all related files didn't work any ideas how to fix

EA_Kent
5 years ago
Hi @nerdslayer97.

When you've got a chance can you try starting up your PC in a Clean Boot before you launch Apex Legends? That way if there's something else running on your PC that's causing some issues with the sound that may help to get around it.

For more details on how to set one up check out the EA Help website. Once you have the chance to give it a shot let me know how it goes. Thanks!

/Kent

3 Replies

EA_Kent
Community Manager
5 years ago
Hi @nerdslayer97.

When you've got a chance can you try starting up your PC in a Clean Boot before you launch Apex Legends? That way if there's something else running on your PC that's causing some issues with the sound that may help to get around it.

For more details on how to set one up check out the EA Help website. Once you have the chance to give it a shot let me know how it goes. Thanks!

/Kent
nerdslayer97
5 years ago
Hi @EA_Kent, I fixed yesterday on my own but yes what u said is right appereantly the torrent app was the culprit in all of this once I deleted it I played about 6 to 7 games zero crashes and no sound loss almost got the 2k damage badge tooo! I really appreciate your help
EA_Kent
Community Manager
5 years ago
@nerdslayer97

Nice! Thanks for letting me know you were able to figure out what was causing the issue. I'm glad to hear it's no longer happening! 🙌

/Kent