Startup Failure, Requires a Directx 11
Opening game gives the following error "The video device failed to initialize because it doesn't support the required features" I added the print here https://prnt.sc/mh1qrp My notebook i5 2...
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how can i fix this error please tell me
EA_CadeThe Sims Team
Hey there, can you try these steps please and let me know if they help?
HI, I got the same error.
Error pop up:
My Spec:
Please check. Thank you
Please help me diagnose my computer. Can you please let me know what system requirement I did not meet?
- EA_Cade
@Alvin1237 Looks like your video card is the culprit here, you miss the minimum specs by just a little bit there.
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