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EA_Mako's avatar
EA_Mako
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4 months ago

[Steam] DX12 error at launch

Hey Legends,

With today's update we've seen a particular DX12 error preventing a small number of players from entering the game.

If you're seeing SettingsDX12.json not found or a similar error when trying to launch via Steam, please try the following steps:

  1. Right click on Apex Legends, select "Properties"
  2. Under General, Launch Options, remove the text that says "-anticheat_settings=SettingsDX12.json"

After clearing that text you should be able to re-launch the game normally. Thanks and best of luck in the Apex games!

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  • Hi bro  EA_Mako 
    when i enter apex on pc i get to log in and when i log in i get a problem with logging in and i'm asked to reset the password,i reset the password and sign in but the same problem appears the same  and it says requires an EA account to play