I have been playing since Season 14. I woke up today to find, that I can't join any matches. It says Orientation Matches.
I click Ready, it starts matchmaking, then cancels. I am stuck on the menu.
I tried changing servers, no change.
I tried repairing the game, no change too.
This is what it looks like:
Any help would be appreciated.
I recently linked my Prime account to my EA account and when I went to play Apex, I could only play orientation matches as if I had never played before.
Everything else was the same with my account. My level was the same, available skins, control settings, friends lists, etc. It is not recognizing that I am ranked and have played before.
Game: Apex
Account: jBrocKj
Date: 12/18/2023
Device type: PC
Remediation steps: restarted Apex, restarted steam, restarted PC
2 issues - looking for a fix.
I haven't played Apex in about a month or so, maybe a bit longer. I updated today and load up, see cross progression is out. So I try to link my xbox account and upon trying to sign into my xbox EA ID, and trying to unlink it I received and a message along the lines of "Due to blah blah your account has been blocked/restricted from playing"
Now, I haven't touched my Xbox account in roughly.. 2-3 years. Just PC.
Now as for my PC related issue, I load the game up and go to do the "Orientation Match" this new season is making us do and once I've readied up, it waits maybe 5-10 seconds and just force unreadies me. Is my account banned..? Confused as to whats going on, I've never had any infractions on any account I've played Apex on.
My apex is stuck like this too. I have tried it in my Xbox and my ps4 and it’s the same. I was only in rookie II but I shouldn’t be in any orientation matches.
This is happening to me as well. I’ve been playing since season 2. I even tried doing the training portion again, completed that, and I still can’t do the orientation match.
Same here
Im having the same issue, I was playing normally and then after a match Im not able to start a match or switch to ranked or the mix list of games.
I'm on Xbox and got this to work so I'm not sure if it will help anyone else or not, but I went into "Manage Game" for Apex on my console and deleted the "Reserved Space" it has saved. Once I opened Apex back up it was working normally. I'm guessing the Reserved Space that it saves is like the cache so it forces it to load up fresh after you delete it. Like I said, it worked for me first try so I thought I'd try to help someone else out that may be stuck.
Worked for me too bro thanks 🙏
Community Manager
