Forum Discussion

3 years ago

Stuck in match

Hi. It's been a few days since I've had this problem. I start the game, play 2-3 matches and after the third match I can't go back to the lobby.Just a loading screen.I re-entered the game, playe...

EA_Atic

DICE Team

3 years ago

Hey, @m4dn3ss_FPS can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic

m4dn3ss_FPS

3 years ago

@EA_Atic This problem is already unbearable. After every match, I can't go back to the lobby. If I get into the lobby, I can’t get back into the match. Every time I need to restart the game to play one match. Just a loading screen with the apex loading logo. the game is installed on an M.2 drive. I've been doing "Troubleshooting steps" for a year, every time I try to play apex. I did everything. Opened ports for this game, FLUSH DNS, clearing the cache (Origin), reinstalling the game (Origin, Steam), checking the integrity of the game files on both platforms. But the problem still remains.