Forum Discussion

3 years ago

Stuck in match

Hi. It's been a few days since I've had this problem. I start the game, play 2-3 matches and after the third match I can't go back to the lobby.Just a loading screen.I re-entered the game, playe...

EA_Atic

DICE Team

3 years ago

Hey, @m4dn3ss_FPS can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic

m4dn3ss_FPS

3 years ago

@EA_Atic I spent a few days testing in other online shooters. I thought maybe this problem is related to my Internet connection.
Fortnite (3 hours) - no connection issues
PUBG (4 hours) - no connection issues
Rainbow 6 (4 hours) - no connection issues
Call of duty (BR, multiplayer) (2 hours) - no connection issues
Valorant (3 hours) - no connection issues
Apex 1 hour - 6 times connection issues