Forum Discussion

Not applicable

3 years ago

Stuck in Matchmaking- Cannot get into ANY mode

For the last 6 hours I haven't been able to match in any mode whatsoever. Players in queue between 1-6 only. Worked all perfectly this morning. Ran the following troubleshoots to no avail: >restar...

dogiojoe

Not applicable

3 years ago

@yohinny wrote:
@EA_Darko @EA_Mat @EA_Dave please can you assist following the above?

I have been having the same EXACT issue on both my Series X and PS5. I’ve done all of the above and have been trying to find a match for the last 5 days, with no luck for any mode. Please help!

yohinny

Not applicable

3 years ago

@dogiojoe I seem to have tried a few things and think I've solved it.. some of my settings have been changed or reset without me doing anything. However check in Apex settings:

>Crossplay - make sure it's on.

Let ne know what yours says?

EA_Aljo
Community Manager
3 years ago
@yohinny

Thanks for reporting back with these details. Hopefully, they help others in the same situation. Please let us know if you have any other issues. Good luck and have fun 🙂