Forum Discussion
EA_Kent
Community Manager
4 years agoHi @skipskoop2,
Have you had the chance to try repairing the game to see if that helps?
If you're launching Apex Legends through Origin, try right-clicking on the game in your Library and click the Repair option when the menu pops up. If you're using Steam, try verifying the integrity of the game files to see if that helps. You can find more info on how to verify the file integrity at the Steam support website.
Let me know if it's still getting stuck at the same spot after that. Thanks!
- EA_Kent4 years ago
Community Manager
Hey @siddxxxxx,
Mind sharing a DxDiag when you have the chance? You can find more info on how to pull one up at the EA Help website.
Once you've got the text file please attach it to this thread. Thanks!
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