Stuck on infinite 'connecting to match'
This issue started a couple of days ago. So when it finds you a match and then ready button greys out, mine just stuck on a loop of 'connecting to match'. My character model just sort of freezes. I r...
Forum Discussion
EA_Kent
Community Manager
Community ManagerHi @BaldWraithSimp.
Let's take a look and see if we can help get this fixed here.
First, can you tell me which platform you're playing on? Did this just recently start happening?
/Kent
Hello i am having the same issue! Minus the freezing. I am stuck on a "matchmaking 1 player in queue"
I am on xbox 1 I have moved the game file, i have uninstalled and re installed the game and still get the same results! I have also cleared cache for my Xbox.
PLEASE HELP!!
- EA_Kent
Hey @FAM360.
I appreciate the details!
Can we try running through some other connectivity steps to see if it helps? When you've got the chance please check out the basic connectivity steps over at the EA Help website. That's a good place to start since those steps can tackle a lot of the most common issues we see.
If it keeps happening after that run through the Xbox-specific steps as well. Let me know how it goes when you have a chance. Thanks!
/Kent
- @EA_Kent It’s happen to me to I’m on Xbox
- EA_Kent
Were you able to try running through the steps I linked earlier in this thread? Is it still getting stuck afterward?/Kent
How about you just fix the game? Sick of this *snip* that you idiots keep putting into the game! Two years later, and you haven't done *snip* all!
(CM: Edited to remove profanity. Please keep our forum rules in mind when engaging on the forums)
@Mr_Hyperface
As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting.
If you run into any further issues please create a new thread so that we can begin tracking accordingly!
