Forum Discussion
EA_Blueberry
Community Manager
7 years agoAre you still running into some trouble with this, @Cheesus4?
Have you tried a reinstall of the game and power cycle with the PS4 yet?
Power Cycle
- Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
- Turn it back on after 1 minute. Launch the game.
7 years ago
Tried everything. From resetting my ip to reinstalling the game, nothing worked. Friend of mine has the same game. When are you fixing this?
- EA_Blueberry7 years ago
Community Manager
Try setting the DNS manually on your console to the Google one (8.8.8.8 and 8.8.4.4)
Let me know if that gets you in.- 7 years agoChanging the DNS manually worked for me
- 7 years ago
Hi Blueberry,
I also tried that, also didn't work. I even went to a friends house to see if the network somehow causes problems, but still stuck on the loading screen.
Any other ideas?
Cheers
- EA_Blueberry7 years ago
Community Manager
Try restoring the license of the game on your account.
How to restore a license on PS4
https://manuals.playstation.net/document//en/ps4/settings/license.html
- 7 years ago@EA_Blueberry This fixed it for me. Thank you 🙂
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