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Jonksten's avatar
Jonksten
5 years ago

Sudden high ping

Hi! Title says it all
My internet's fine but I get 800ms-1000ms ping for a few seconds, these occur randomly and is extremely annoying when you're in a gunfight or the last 2 squads standing.

Sometimes, the game just kicks me out of the game with Code: Shoe and I am unable to reconnect. 
With a couple of searches, I found out that Code: Shoe is a server-side error and I can't do anything about it.

Any fix on your end, devs? I'm almost at diamond and this issue is preventing me from doing so.

6 Replies

  • LunaMoonas's avatar
    LunaMoonas
    5 years ago
    @Jonksten I'm literally going through the same thing and I'm glad I'm not going through it alone...although it isn't fun. For me, it happened last Tuesday and I haven't been able to touch the game since. I really thought it might be the new router but nothing has changed, so I've begun to rule that out. Everything works extremely fine except Apex.

    I start up the game and my ping suddenly spikes and I go from fighting to on the ground in seconds, no clue what happened. I've gone through all the fun troubleshooting stuff and same results every time.
  • Jonksten's avatar
    Jonksten
    5 years ago

    Okay, it just got worse.
    Every server is stable on 80ms-90ms with the MORE FREQUENT time skip from 1000ms spikes.
    Then when it reaches 2000ms the game Code: Shoes me.
    The I/O is high for some reason, similar to the disconnecting issues 

    And there's this one time where I was stuck in the loading screen when the game started with 3 minutes passed.

    I LITERALLY cannot play properly.


  • EzyHawk's avatar
    EzyHawk
    Hero
    5 years ago

    Hello and thanks for reaching out, could you please answer the following info:

  • Jonksten's avatar
    Jonksten
    5 years ago

    - Internet speed is around 28mbps, I'm at the Philippines btw, my ISP is Converge ICT Solutions.
    - Windows 10
    - Yes
    - Discord
    - Yes, but it doesn't affect my games.
    - I used Steam's verify game integrity tool
    - No, I don't know how to do that.



  • Redmattgame's avatar
    Redmattgame
    5 years ago
    @Jonksten wrote:

    Hey, any follow up? Devs?

    Issue still persists.

    Servers issues have affected this game since season 6 & have got a lot worse in season 9 & 10 with nothing fixed in all that time so I wouldn't hold my breath for any fixes any time soon.When it comes to the point that Pro players & Youtubers are regularly commenting about the lag & server issues in the game & still nothing is done either sheer incompetence or ignorance comes to mind

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