the client s game account has been banned apex

I have had no action at all for the last two months. EA just sent me an email saying we've reset your password. Thats it. No intimation of whether my game has been reset, nothing. 
I dont know what to do.

I had to check the My Cases section of my EA account for them to have just said that there is no resolve available. They dont even let me delete the account. Guys, my steam was already connected to that old account and it just keeps logging into the same account. How do I switch it?

Hey @FattyDhao for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

Darko

What about bann issues? Will they be addressed or should we move on?

You will need to speak to our Terms of Service team in relation to any ban @temo18plays.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

There's no point in listening to EA_Darko, 

EA Simply don't care if your a/c is hacked and then used for cheating. I've raised two tickets about it, both closed and marked as fixed even thoiugh EA can see my a/c was hacked.

I'm still banned. 

Hey @8Thingi8 if our TOS team has denied your appeal then I'm sorry to say but there is nothing more that we can do to assist you on AHQ.

I'm going to lock this thread as there is nothing that we can do in relation to these issues on AHQ beyond directing you to our TOS team.

Darko