Forum Discussion
6 Replies
- EA_Mako4 days ago
Community Manager
Hey kaze281,
Thanks for the screenshot showing the error! This is a fairly generic error itself, but there are definitely some steps to try that can generally help out with crash errors at launch like this.
If you haven't already, I'd start with making sure there aren't issues with the game installation itself. If you're using EA app you can use the Repair option from the Apex Legends game tile, or if on Steam these steps to verify file integrity would be your best bet.
After that I'd also be sure your drivers are up to date, particularly those for your GPU. If you're using updated drivers already, a clean reinstall with something like DDU may be helpful to make sure there aren't issues there.
Whether you're using EA app or Steam, I'd also temporarily disable other programs or processes that could be interfering, just to see if there's a potential conflict preventing this from launching correctly. If you're seeing a different error after going through those steps please let us know!
- kaze2813 days agoNew Novice
I'm playing on Steam, and I've checked the integrity of the files, but the problem persists.
What should I do?
- EA_Mako3 days ago
Community Manager
Hey kaze281,
Please try the additional steps in my previous post if repairing the game didn't do the trick.
- kaze2813 days agoNew Novice
The drivers are up to date, so I think there shouldn't be any problems.
- kaze28118 hours agoNew Novice
How can I temporarily disable other programs or processes on Steam that are interfering with Apex Legends?
Will this fix Apex Legends?
- JBarnesBee16 hours agoRising Rookie
I am having the same issue I also deleted the file and the game still doesn't post I'm using a 9950x3d if thats helpful also what cpu are you using
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