Hey all.
The patch just went live to fix the Challenge issues, and it's currently rolling out:
Thanks for being patient with us while this was under investigation!
[Marking as solved for visibility]
/Kent
Hello, the entire daily objective area as well as access to season 3 weekly objectives is just gone. The only thing on the right side of the screen now is the link to the event store/follow us ad which has moved up to the top right. I'm on ps4. I've restarted multiple times. Thanks.
Community ManagerJust a quick update on this, the issue with the challenges is being looked into. We'll be sure to share updates as we have more info to share. I'd recommend checking out this thread from the Bug Reports board when you've got a chance:
https://answers.ea.com/t5/Bug-Reports/Megathread-Grand-Soiree-Event-Challenges-Gone/m-p/8650612/highlight/true#M21051
Marking this as a solution just for visibility.
/Kent
Hey, for me i got the grand soiree event the day it came out it vanished yesterday it's up today but im missing 500 points from what i did on day one. on my psn account DarkWolfChild
God I thought it was just me
and now all of my challenges are missing
Can you at least tell us what the challenges are so we can try and complete anyways?
You can see them when you press the touchpad while you are in game. On top on the left of the screen.
Can’t click the about section either, it crashes my lobby
We need a solution about the challenges issues!
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your gamertag/PSN ID/EA Account name? davi_an
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. None
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? All
Which Legends were your squad mates using (if applicable)? None
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. None
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just waiting
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? It happened right after I opened the game
When did this happen? (dd.mm.yy hh:mm) 01/15/20 about 2pm
How often does the bug occur? Every time (100%)
How severe is your issue? Minor impact to gameplay
What happens when the bug occurs? It shows that I have 500 arcade party points. So I got the 1k arcade points yesterday. As a proof of that I have the mirage skin.
What should be happening instead? I should have the 1k ap.
Steps: How can we find the bug ourselves? I don't know.
So like I said. Last night I reached 1k arcade party points. But with the issue that happened today 500 app are gone.
To verify that I reached that I have the mirage skin that you receive when it is reached 1k app.
Sincerely
Davi Abbadie Nachtigall
This is really poor, so little feedback from Devs. Really spoiling the event for me, no idea if my progress is being counted, can't see any of the challenges etc...
