Forum Discussion

Pinczery's avatar
2 years ago
Solved

this profile is logged in on another device?

i logged into my acc on my sisters xbox and logged back out making sure to close the app and i can't get in on my own xbox? after closing the game properly? please help 

  • Hey @Pinczery,

    There is an expected short period of time after logging out on one device before you'll be able to sign back in on a different platform.

    If you give it a bit longer and try again that should let you in shortly, thanks for the patience! 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Pinczery,

    There is an expected short period of time after logging out on one device before you'll be able to sign back in on a different platform.

    If you give it a bit longer and try again that should let you in shortly, thanks for the patience! 

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 2 hours ago
39,088 Posts