Forum Discussion

Pinczery's avatar
2 years ago
Solved

this profile is logged in on another device?

i logged into my acc on my sisters xbox and logged back out making sure to close the app and i can't get in on my own xbox? after closing the game properly? please help 

  • Hey @Pinczery,

    There is an expected short period of time after logging out on one device before you'll be able to sign back in on a different platform.

    If you give it a bit longer and try again that should let you in shortly, thanks for the patience! 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Pinczery,

    There is an expected short period of time after logging out on one device before you'll be able to sign back in on a different platform.

    If you give it a bit longer and try again that should let you in shortly, thanks for the patience!