Forum Discussion
40 Replies
I downloaded apex legends on my ps4, but it says "your account is not permitted to play online" but I have ps plus and the account is over 18.
I think I need to link my ps4 with ea but there's no way on AL to link it because it isn't prompting me.
What do I do?
You need PS plus
I do have pa plus and it still dosent work
I cant get into apex in ps4 it keeps telling me that my account is not permitted to play online
Need some more detail.
Are you on a Sub account playing on the same Playstation? Like a parent (or someone) is the primary PSN account and you're is a secondary (sub) account?
If you are a sub-account does the primary have a PS+ subscription?
If not a sub account Does your account have it's own PS+ sucscription?
- How old are you? Is it a youth account?
I have Xbox gold, it's my Xbox one ,I paid for it. When I try to press "A" to continue at the main screen a message appears...this profile is not permitted to play online. See ea.com unable to connect for additional information... I tried the website...came up with a error..
I press "A" again and it prompts me to purchase Xbox live gold....Help
- EA_Barry7 years ago
Community Manager
This is potentially an underage issue but there are a number of other reasons for seeing that error.
Please see the following link for more info, thanks.
https://help.ea.com/en-us/help/faq/not-able-to-connect-to-online-play/
I have entered the app on my ps4 with a non restricted, PS plus account but this appears
This account is not permitted to play online
My game says that this account is not permitted to play online so what do I do? Should I delete it and redownload it?
About Apex Legends Technical Issues
Recent Discussions
- 13 minutes ago
- 5 hours ago