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Kawe-kun's avatar
Kawe-kun
4 years ago
Solved

Twitch connection is NOT showing up in EA connections

Hi, Recently I changed my Twitch and EA password and in doing that I had to reconnect my accounts. I've been trying to reconnect EA and Twitch and although the connection shows up on Twitch, EA does...
  • EA_Kent's avatar
    EA_Kent
    4 years ago

    Hi @Kawe-kun, 

    I'd recommend getting in touch with the EA Help team so they can take a look at your account. I'm afraid this isn't something we can help with here on Answers HQ. 

    You can find more information on how to set up a case with them at the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Hi @Kawe-kun, 

I'd recommend getting in touch with the EA Help team so they can take a look at your account. I'm afraid this isn't something we can help with here on Answers HQ. 

You can find more information on how to set up a case with them at the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

/Kent

Kawe-kun's avatar
Kawe-kun
4 years ago

 the problem is, when i go through all of that there isn't an option to actually contact them. it sends me to a "how to UNLINK" your account which isn't what i want to do

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Kawe-kun, 

    Have you tried choosing different options when you set up the case? You should have a chat or phone option depending on where you're located. 

    /Kent

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