Twitch Prime Skin PS4
I cannot log into my EA account on my PS4 therefore I cannot receive my twitch prime skin.
Forum Discussion
same dude
EA_David
Community Admin
Community AdminHi, if you linked the wrong account, you can unlink your account using the steps here, then re-link the correct account: https://help.ea.com/en/help/apex-legends/apex-legends/apex-legends-and-twitch/
If you're unsure of which account is linked to your console account, you can try logging into the link below. with any ea account credentials you suspect are linked to your console account.
https://myaccount.ea.com/cp-ui/aboutme/index?gameId=ebisu&locale=en_US
In this page you'll see any linked accounts, if you're seeing your gamertag or PSN ID here it looks like you have the right account.
How do I link the account to EA?
Hi @EA_David,
My EA account is connected to my PSN profile, I've used this same account for Battlefield and FIFA so I know it's the correct and only EA account that I have.
I've linked this account with Twitch Prime and claimed the Loot.
When I go into APEX, the loot is not showing up.
Please can you advise what to do next, I have several friends in the same position.
Thanks,
Same here! ☹️
- Same problem here
EA_BlueberryCommunity Manager
Can you all confirm the loot was claimed?
Via EA Help on Twitter:
Hey
#ApexLegends players: Once you've linked your EA and Twitch Prime accounts, make sure to click this Claim Loot button on Twitch. If you're in-game, restart it to get your stuff. https://twitch.amazon.com/prime/loot/apex
i looked at the second link and my stuff was correct but i haven’t gotten my loot
- Account linked, reward claimed (marked as claimed from twitch account), but still no item in game... restarted several times
- Ok after restarting the game because it disconnected me and could not reconnect, i got the reward
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- EA_Blueberry7 years ago
