Ui/lobby_panel_play.nut #910
"There was a problem processing game logic. Please try again. Ui/lobby_panel_play.nut #910 [UI] tried to set a NAN." ever since the season 4 update I have been receiving this "error", it happens ...
Forum Discussion
@Zeus_au wrote:this needs to be fixed. How can I rank up when 1 out of 3 party drops 66% of the time and if two of us quit you penalise us for leaving. Your dropouts would have to be recorded in the server stats. No update, nothing on Twitter.
there is no cake and the disappointment with everyone I drop with is real!
This is exactly what is happening to us as well. Why can't you fix the issue or even update your players that you are working on a fix.
EA_Kent
Community Manager
Community ManagerHey all.
The Game Logic error is a sort of generic message that comes up when the game wasn't able to find information that it was looking for. There's a few things we can try that might help out with this.
If you have Apex Legends installed on an external hard drive try moving it to an internal drive on your PC or console to see if that helps. I've also seen cases where reinstalling the game can help with this error message as well.
There are also situations where there's actually a connection issue that is preventing the requested info from coming through. Running through some connection troubleshooting could also help. I'd recommend starting with the basic connection troubleshooting steps over at the EA Help site. There are also some platform-specific steps as well that could help:
- PC
- Xbox One
Let me know how that goes when you have the chance. Thanks!
/Kent
@EA_Kentthank you for answer.
I don't understand why this problem happens when I'm starting ranked game with friends.
We tried to play ranked more than 20 times in few days. In 80% of cases one of us was disconnected.
Public games start 100% without any problem. Played > 50 gamesWhen I'm playing ranked with randoms I have not problems too.
Previous seasons was perfect with connection.
I'm sure that it is programming code error.
Screen with error is attached
UPD: I'm playing on PS4
Nothing Helps mby you Should Start to find Whats the real Problem is with ranked Matches so Many points get lost cuz this and Every one got this Problem
Hello EA_kent,
Just wanted to let you know that I tried all of the steps you laid out, non of them seemed to fix the problem so I am at a loss of what to do, the problem is now slightly less frequent. From every 3 games to now around 5, I also did a web search and tried a few things from other forums to no avail.
Thank you
- @EA_Kent Same problem.
Happens when I play rating matches with my friends. Always throws out one player. Of all the methods you have given, none has helped. It all started when the third season ended. PS4
@EA_Kent wrote:Hey all.
The Game Logic error is a sort of generic message that comes up when the game wasn't able to find information that it was looking for. There's a few things we can try that might help out with this.If you have Apex Legends installed on an external hard drive try moving it to an internal drive on your PC or console to see if that helps. I've also seen cases where reinstalling the game can help with this error message as well.
There are also situations where there's actually a connection issue that is preventing the requested info from coming through. Running through some connection troubleshooting could also help. I'd recommend starting with the basic connection troubleshooting steps over at the EA Help site. There are also some platform-specific steps as well that could help:
- PC
- Xbox One
Let me know how that goes when you have the chance. Thanks!
/Kent
I've completely removed and reinstalled the game on the xbox one S digital edition. This error still occurs. I play this on PC as well. Both are hard wired to the router. The PC NEVER gets this issue for me. I've yet to crash in PC, knock on wood.
This issue has been occuring since last season. Granted, i've only lost about 225 points to this error for "abandonment", this is an issue that really needs a resolution. There are so many posts regarding this that I don't know where to look if there is actually an answer.
I'm guessing I need to stop olaying on xbox, even though that is where my battlepass lies this season, had it for both last season. Is it possible to transfer my pass and stuff to PC? I'd rather not deal with the issues on xbox any longer.
Last season was horrendous. This season it's not happening as often, but it's often enough where now I've got a time ban again, and losing extra points because of it. From what I understood, this is not supposed to remove points from you in ranked, however, this isn't the case for me.
This is happening often to multiple people I play with including myself. It is random and only ever seems to happen on ranked. There's no way it's an installation problem. When a member gets dropped out of your squad with this error in ranked the rest of the squad still joins and does not get loss forgiveness despite only having a squad of 2. Very annoying and hard to rank up. In a 3 hour session it is not unusual to see this error 5-10 times. Would be great if it could be sorted, it has only begun for me since the launch of s4.
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