Forum Discussion
EA_Kent
Community Manager
5 years agoThanks for following up on this everyone.
If you're getting this error and the connection steps haven't helped it may be happening because of missing or corrupted data in the game files themselves. If you have Apex Legends installed on an external hard drive try moving it over to your device's internal drive to see if that helps at all.
Reinstalling the game entirely can also help with this. I know that can take a lot of time, but if you can give it a shot I would appreciate it. Let me know how it goes when you're able. Thanks!
/Kent
5 years ago
@EA_Kent We reinstalled the game on PS4. It doesn't help.
Game installed on an internal hard drive.
Does developers know about this problem?
Game installed on an internal hard drive.
Does developers know about this problem?