Unable to connec to EA servers Apex Legends
last night i was playing the game for good 2hrs. took a small break, and i come back to this error. obviously i thought there is something wrong with the internet connection, checked and double check...
Forum Discussion
EA_Kent
Community Manager
Community ManagerHmm, that's definitely weird. I'm glad to hear it started working again for you.
Did you have the chance to try starting up your PC in a Clean Boot to see if that makes a difference at all? I'm curious if there might be something else running on the PC at the same time that could be preventing Origin from connecting.
/Kent
so the same thing happened again last night. i can see all the servers for apex listed below. i even got invites from friends. but the game was unable to connect. so what i did was opened titanfall just to check if other games have the same problem or not. well titanfall connected in a snap for online multiplayer also. after that when i switched to apex, twice it showed me the errror, with no error code, and then servers get connected and i'm at the lobby.
shared SS.
the next time i face this i'll do a clean reboot. but how would i know which application is interfering?
- EA_Kent
Hey folks.
If you're seeing an invalid account error try resetting your EA Account password. I've spoken with several people who said that they were no longer seeing this error after they reset it. For more details on how to reset the password check out the EA Help website.
Have you tried switching to a different datacenter to see if that makes any difference at all? Are you able to get connected if you choose another one. or does it still give you that same error?
/Kent
that's the first thing i tried. the first time i got the error, no data centres were there. they didn't load at all. once it happened again, I tried switching to multiple data centres but the same issue occurred. the weird thing is that it does not show any error message at all.
- EA_Kent
Not getting an error is definitely strange. If it's not happening while you're running Windows in a Clean Boot it's mostly a process of elimination to determine which other program/service might be interfering.
You can try gradually re-enabling all the startup programs/services that you disabled when setting up the Clean Boot to see if you can narrow down the culprit. Usually it's easiest to re-enable them in groups so you don't have to do it one-by-one and then narrow it down further from there.
/Kent
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