Forum Discussion

Seasoned Novice

4 years ago

Solved

Unable to connect EA to Twitch for ALGS Drops

Hello, I've been having issues with claiming the recent ALGS twitch drops. I had no problem with the first ALGS drops, however this time around I am unable to connect my EA account to my Twitch. I k...

EA_Kent
4 years ago
@nobuhhh

Hmm, I see. I'm not sure what that is referring to.

I think it would be best to get in touch with the EA Help team so they can take a look at your account and see what might be happening. For more info on how you can set up a case with them check out the EA Help website. If you prefer, you can also speak with the team over Twitter or Facebook instead.

EA_Kent

Community Manager

4 years ago

Hi @nobuhhh,

If you log into Twitch and open your settings, do you see Electronic Arts listed under the Connections tab?

nobuhhh

Seasoned Novice

4 years ago

Hello, all I see connected is "EA Integration - Test"

EA_Kent
Community Manager
4 years ago
@nobuhhh

Hmm, I see. I'm not sure what that is referring to.

I think it would be best to get in touch with the EA Help team so they can take a look at your account and see what might be happening. For more info on how you can set up a case with them check out the EA Help website. If you prefer, you can also speak with the team over Twitter or Facebook instead.