Forum Discussion

JamesFemino's avatar
JamesFemino
3 years ago
Solved

Unable to connect to EA servers PC, tried all solutions

Recently one of my friends, who previously never had a problem with the game, tried to open it after playing earlier that day. He got an error message that said Unable to connect to EA servers. Ever ...
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @JamesFemino Apologies for the delayed response, if they still can't connect I would recommend reaching out to our support to look into the EA account in case something is stopping them from connecting. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago
@JamesFemino To confirm if they try to connect on a different network they don't run into this issue?
JamesFemino's avatar
JamesFemino
3 years ago

@EA_Illium Yes, they tried on their wireless hot spot and it still didn't work. Thanks for the reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @JamesFemino Apologies for the delayed response, if they still can't connect I would recommend reaching out to our support to look into the EA account in case something is stopping them from connecting. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   
    • Mini_Baki's avatar
      Mini_Baki
      3 years ago
      Hi @EA_Illium I have the same issues as @JamesFemino . I did all of the things and it doesn't work. And I found out on EA account that I am member from september 2022 even that I have that account from winter 2017. Does this mean someone got into my account?
      • wz2ry08r8v3r's avatar
        wz2ry08r8v3r
        3 years ago

        Steam link  to EA does not work.

        Access through options/gameplay/online .... Link does not work.

        System is linux ubuntu with wine installed and also wine tricks..

        hmmm

    • stckqe's avatar
      stckqe
      3 years ago

      hi @EA_Illium i am still unable to connect to Ea servers on my pc i was playing just fine 2 days ago and then i logged on to see that i had -1 ping and 100 packetloss. everytime i try to click to start it brings me back and says "Unable to connect to EA sever, can you please do something about this, i also do not know how to contact your support system.

      • bobby3860's avatar
        bobby3860
        2 years ago

        It will be a waste of time they can’t do anything they tell you to check forums 

        you pay for this service and they won’t refund you or solve it been discussing it with them now for 3 weeks everyone gives same answer 

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,876 PostsLatest Activity: 9 minutes ago