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Jpoelofse1986's avatar
6 years ago
Solved

Unable to connect to EA-Servers

Hi Guys

i currently reside in south africa.....and since getting into apex season 3 i have had this constant problem with trying to log into apex, i am literally on the point of deleting this game that it has become such a problem. (attached picture of error

i constantly have to keep retrying until i log in which sometimes takes 15-20 tries or doesnt even work at times. i currently play on the PS4, below are the solutions ive tried

-i have tried clearing the cache(by restarting the system or even turning it off and retrying)

-Tried changing the data centre(generally play on london, somtimes try 3-4 below that but don't wanna try the others as the ping is to high then)

-also normally try to turn off and then on my router.

-i normally play with a connected ethernet cable but have also tried with wifi and also still the same problem

Does it have to do with my origin account how does one then do it on the PS4, there are alot of times i do play, but this constant retrying all the time is getting tedious now.

have also been kicked of the game like 2-3 times but not enough to actually complain about it.

Please hellpppppppppp

13 Replies

  • Hey zeel

    not sure if it has worked as, changed the DNS settings via wifi, when i tried it this morning the first time it didn't work came up with same error then tried it a second time after a minute or so then it worked.....will be trying again tonight multiple times in order to see if its that change that made the difference.

    Otherwise for the second option not sure im willing to pay for a VPN to try do it through the laptop, dont even buy battle packs 😉

    i would also think this is just a problem from EA's side as a few of my friends also get this problem from time to time.

    Thanks

    jason

  • LIGHTORDERLIFE's avatar
    LIGHTORDERLIFE
    6 years ago

    im connected to my internet but i cant connect to servers for whatever reason

  • Jpoelofse1986's avatar
    Jpoelofse1986
    6 years ago

    Hey Zeel

    Still seems to not be working, did try those DNS settings, not sure if you have anything else, or if anyone can assist.

    Thanks

    Jason

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