Unable to connect to servers (PC)
Dear Support, I have been trying to play Apex, but for the last ~7 days it just says "Check your connection to Internet and try again". My connection is alright, I am watching movies, playing othe...
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EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi @Stugna-P Which client are you playing from?
Also when you have a moment can we start with the following troubleshooting steps?
- Run the System File Checker tool then Check for Windows and GPU updates
- Connection and Advance Connection Guides
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Check for other applications that may be limiting EA App or Game performance
Thanks!
@EA_Illiumsteam. I have checked game's files, they are allright. gonna see what you recommended
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