Forum Discussion
3 years ago
I've been having repeated issues waiting for games to start and seeing the player counts rise and fall. Eventually I give up and do something else. While I've only been playing a few weeks, this is just as devastating to the player experience. All attempts to contact EA on this and other issues, has been met with the same copy/paste emails that I can't even reply to. They all direct you to the same page of "fixes" that don't actually do anything. My nephew got me playing this game and I've enjoyed playing when it works, but I'm honestly ready to call it quits with EA after the lack of respect they've shown.
3 years ago
I feel this frustration. Only salvation I have is that I can still play on my regular server with my friend (who is also cursed with the clearly untrue "unable to play online" nonsense), or alternately, endure the 2x ping of playing on a server on the other side of the continent. New York has provided a few good solo games, at least.
It really is a shame that the customer service experience leaves so much to be desired. To be told such things as: "I put you in the system as a PRIORITY", with plenty of other compliments about my long play time and clear dedication to the game, blah blah blah - only to never receive a response and watch the ticket get marked closed/fixed.
My only wish is that some big-shot Apex streamer gets hit with this bug, maybe it'd actually be addressed.
It really is a shame that the customer service experience leaves so much to be desired. To be told such things as: "I put you in the system as a PRIORITY", with plenty of other compliments about my long play time and clear dedication to the game, blah blah blah - only to never receive a response and watch the ticket get marked closed/fixed.
My only wish is that some big-shot Apex streamer gets hit with this bug, maybe it'd actually be addressed.