Forum Discussion

emreyvsn's avatar
emreyvsn
9 months ago
Solved

Unknown EA account removal to PlayStation Network account

Hello everyone, My PlayStation Network account is linked to an unknown EA account. When I try to link my own EA account, I can’t do so because of this existing connection. I need help removing thi...
  • Midnight9746's avatar
    Midnight9746
    9 months ago

    Unfortunately this type of account-related issue cannot be handled on the forums. You would have to contact EA Support about the unknown EA account that's linked to your PlayStation.

    As someone who had connected every platform account to my EA Account, I know for certain that when you go to link a PlayStation account to your EA Account, it would require you to log into your PlayStation account. This to me suggests that your account was possibly hacked, which you would have to contact EA Support about hacked accounts, (information about hacked accounts and where to open a case with EA Support can be found here).

Midnight9746's avatar
Midnight9746
Hero+
9 months ago

Unfortunately this type of account-related issue cannot be handled on the forums. You would have to contact EA Support about the unknown EA account that's linked to your PlayStation.

As someone who had connected every platform account to my EA Account, I know for certain that when you go to link a PlayStation account to your EA Account, it would require you to log into your PlayStation account. This to me suggests that your account was possibly hacked, which you would have to contact EA Support about hacked accounts, (information about hacked accounts and where to open a case with EA Support can be found here).

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