Forum Discussion

V0lk0vh's avatar
7 years ago

Unknown software exception 0xc000001d

So I installed and tried tolaunch but this error message (down below) popped up, I know its german but here is what it says in english "The exception "unknown software exception" (0xc000001d) has occurred in the application on the spot 0x4018ab15.
click on "OK" to close the program"

I tried uninstalling Apex Legends and I set it as exception in my avast options. I dont know what to do please help me, this is really frustrating.

 

24 Replies

  • same here, I was checking on my task manager if something was wrong in the backgroud and I saw the easyanticheatengine thingy is 32 bit, even tho I've 64 bit computer. maybe that's the problem

  • intcafe's avatar
    intcafe
    7 years ago

    you are right!
    It's same on my "Intel64 Family 6 Model 23" old cpu computer.
    it worked "with Intel64 Family 6 Model 58" and "Intel64 Family 6 Model 94" cpu computers.
    you can check your cpu with that  cmd command 
    echo %PROCESSOR_IDENTIFIER%

  • After the update (13.2. 2019) the game starts (I can see the apex logo in the bar down on my screen) but still report an error: Unsupported CPU, CPU does not have POPCNT. Thats an instruction in SSE 4.2,

    I have Intel core 2 Quad Q6600.

  • Devyxs's avatar
    Devyxs
    7 years ago

    Yeah. After the update it doesn't even launch and tells me my CPU doesn't support SSSE3. I guess now the real question is "am I ever going to be able to play with my old CPU or do I just delete the game and forget any hope about optimization for old CPUs?".