Forum Discussion

3 years ago

unlimited blue screen on launch apex (steam)

After i update apex, it keep make blue screen happen. I have many ways to fix it, update the graphics card driver, reinstalled the game and the easy anti cheat, use the origin apex, use the steam to ...

EA_Barry

Community Manager

3 years ago

@Heroic_barry

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

Some general troubleshooting steps:

Make sure all available Windows Updates and hardware driver updates are installed
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135

Thanks.