Issue:
I dont have the "unlink" button for my connected accounts in my profile? I got Twitch Prime and wanted to connect my xbox profile, and saw that I had a really old profile that i dont use anymore, that i want to remove. I have tried with 3 different web browsers on 2 different computers.
I want to remove the old xbox profile. Because I haven't received my Twitch Prime drops in Apex Legends and thought that maybe that was the cause of the problem?
Community ManagerHi @Hippiedeluxe,
If you’re having trouble with your Prime Gaming rewards or Twitch drops, please talk to one of our advisors via phone, chat, or email by clicking Contact Us on any EA Help page. Connect with the support team first, before trying to unlink anything so they can check it out and make sure it's the best option for you as unlinking carries inherent limitations you should be aware of - please read this article for more on that: How to link your EA Account to Prime Gaming and Twitch
- EA_Lanna
