Forum Discussion

Peeweestorm's avatar
Peeweestorm
2 years ago

Unlinking a deactivated account

Hey guys I play apex on steam on my pc but have just got a ps5 and I’m tryna play it on that but when I try and link my psn to EA it says it’s already linked to a email a3****@disabled.ea.com which i...
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @Peeweestorm 

  

If your account appears disabled, it could mean that it has been disabled for inactivity. Please try to use the last email address registered on that account to reset your password. 

   

Test all your emails and see if you can log in. LINK

In case of any further issues, contact our support team.

  

Spoiler

To reach them:

  

On the EA Help homepage, type 'EA App' into the search bar and select the tile that appears.  

Select See all help topics.  

Select the Manage my account category.  

Select I need help logging into my EA Account.  

Under the heading 'Still need help', the available contact options should appear.  

 

Those should help you get contact options.   

  • Peeweestorm's avatar
    Peeweestorm
    2 years ago

    Thanks for the reply, is there a number I can call in aus or a live chat or something? I’ve launched 3 cases other the last 4 days and got no responses. Thanks 

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