Forum Discussion

gibby45's avatar
7 months ago
Solved

Unlinking my account to an Xbox account

I want to unlink my Xbox account and relink it to another Xbox account I don’t know if it’s possible and I don’t want to lose my stuff

  • Hey @gibby45,

    If you look at our unlinking article:


    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.


     
    Unfortunately that means that if you unlink your Xbox from your EA account, you won't be able to link a new one to it.

4 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Hey @gibby45,

    If you look at our unlinking article:


    When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.

    You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.

    That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.


     
    Unfortunately that means that if you unlink your Xbox from your EA account, you won't be able to link a new one to it.
  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 months ago
    Hey @SirOfCourage,

    It's not something we can do here on the forums. You could try reaching out to our live support team, maybe they have a way they can help.

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