Forum Discussion

3 years ago

Solved

unlinking old ps

hey y'all i had my ea account connected on ps4 about 1 years ago now i use other ps account and cant unlink old ps account and can anyone help me woth that? (when i go to the connections of ea acco...

EA_QueenBee
3 years ago
Hey @c51bdb0ea79c0965,

If you need help unlinking your PlayStation accounts, then you should reach out to our live support team via the following link:

https://help.ea.com/en/contact-us/

They can help you unlink your old PlayStation accounts. But note that you won't be able to link a new PlayStation account:

https://help.ea.com/en/help/account/link-your-console-accounts/

"An EA Account can only have one of each platform account linked at a time. This means that you can’t link an EA Account to two PlayStation™Network IDs, for example. Instead, you’ll need to create a new EA Account to link to your additional platform accounts."

So if you're looking to unlink with the intention of linking a new PlayStation account, you're better off creating a new EA account instead.

EA_QueenBee

Community Manager

3 years ago

Hey @c51bdb0ea79c0965,

If you need help unlinking your PlayStation accounts, then you should reach out to our live support team via the following link:

https://help.ea.com/en/contact-us/

They can help you unlink your old PlayStation accounts. But note that you won't be able to link a new PlayStation account:

https://help.ea.com/en/help/account/link-your-console-accounts/

"An EA Account can only have one of each platform account linked at a time. This means that you can’t link an EA Account to two PlayStation™Network IDs, for example. Instead, you’ll need to create a new EA Account to link to your additional platform accounts."

So if you're looking to unlink with the intention of linking a new PlayStation account, you're better off creating a new EA account instead.