Forum Discussion

Davyco14's avatar
4 years ago

Unplayable Xbox One

It seems like the server fixes and patches since the release of Emergence have worked for PC players, but for me, on Xbox One, the game remains unplayable.

I have rebooted and reset my Xbox, I have tried wifi signal boosters, and hard wiring my internet (capable of up to 1000mb/s), as well as other recommended Xbox One account fixes. Still, I'm having issues on 9 games of 10.

6-7 matches out of 10 I wont even get a character selection screen, and it jumps immediately to drop in. 7-8 out of 10 matches after I do hit the character select screen, the screen freezes on fadeout of the champion squad and doesnt change until either after the full match has been played, or I quit Apex and restart (typically loading in to find Im already dead). 

The rare times I do get into a game, the lag is so bad, enemies appear to teleport everywhere. I've managed to play thru this twice to the final circle, and both times the game's theme music begins to blare, drowning out all other audio. Once the game's audio completely disappeared (I tried unplugging my headset, and controller, both to no effect).

Is this still a result of server issues and bugs? What am I missing on my side?

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Davyco14

    These are issues we're investigating and working on getting fixed. I'd recommend keeping an eye out on the Apex Tracker for updates. 


    Thanks for sticking with us while we're working on it.